DO YOU SHIP TO P.O. BOXES AND APO'S?
Yes, We ship to PO Boxes and APO addresses. To ensure order delivery, please indicate the shipping info in the comment line of each order.
HOW DO YOU SHIP
We value each and every customer; therefore, the products on our site can be shipped worldwide.
Packaging types are changed constantly to achieve max delivery success!
We are ecology-oriented company; we reuse original cardboard boxes for packing different products that fit in.
Orders are shipped from various inventories located in USA
IS YOUR PACKAGING DISCRETE?
We ensure that all packages are shipped with maximum discretion. Products are removed from their original boxes and repacked with extreme care and precaution, with the purpose of minimizing shipment volume. We do not indicate the organization name and content on the parcel nor on the label.
HOW MUCH DO YOU CHARGE FOR SHIPPING?
The shipping charge is $25 USD for retail orders weight and$100 for wholesale orders for domestic . For international orders the cost will depend on which countries the order to be ship to . Please Contact us before payment is sent. You may benefit our free shipping promotion by purchasing of $600 or more.
DO YOU GUARANTEE DELIVERY OF THE PRODUCTS?
Absolutely! We are responsible for each order placed on RoidsMaLL and we guarantee for the orders to be delivered to the destination.
IS A SIGNATURE REQUIRED FOR DELIVERY OF MY ORDER?
Yes. To ensure delivery success, the registered mail service representative will require a signature upon delivery.
HOW LONG DOES IT TAKE TO ORDER AND HAVE THE ORDER SHIPPED OUT?
Once you submit the payment, a confirmation e-mail along will all the instructions is sent to your e-mail address registered with us. Once payment is received, we process and ship out your order within 1-3 business days. The shipping time frame is normally between 7 and 15 business (excluding weekends).
Please check online your "Order history" for the delivery timeframe of your order. If your parcel hasn't been delivered past 15 business days, please contact us to further assist you.
WHAT SHOULD I DO IF I DON'T RECEIVE MY ORDER?
may not arrive due to custom seizure or it could be lost in the mail.
In case the package is seized at customs, please send us the seizure
letter from customs or FDA at [email protected], and we guarantee to reship it for free. Please be advised that: We reship only once.